Shipping

Artisa will pack and send your purchased cheese in chilled boxes to anywhere in Australia.

Sorry, we do not ship overseas.

We ship all online orders utilising the Toll Prioity Overnight Service. The Toll Prioity Overnight Service network aims to deliver goods within 1 business day for most major cities, regional centres and even many rural areas. The majority of other areas fall within another day or two.

Orders are dispatched on Tuesdays. This is to ensure that where possible, you receive your goods in perfect condition - typically within just one to two days. 

Shipping costs:

Our standard shipping rate a flat rate of  $20.00 per order with free shipping for orders of $100 or more.

We use Toll Prioity Overnight Service for delivery. We have found the  Toll Prioity Overnight Service to be reliable in the vast majority of instances.

 Please note TOLL PRIORITY will not leave a delivery without receiving a signature unless specifically instructed when a delivery is booked in.

Accordingly we include in the ‘Special Instructions’ section of the delivery documentation instructions that states:

‘Permissionto leave, no signature required’.

 Please provide a delivery address  where someone will be there to receive your order and place it into a refrigerator upon receiving your package.

All our Toll Prioity Overnight Service shipments of Artisa Cheese products are packed in a polystyrene eski.

 We have found that the eski when lined with  ice Ice sheets and icepaks  (which are reusable) provide sufficient physical and temperature protection for a typical  24-36 hours Toll Prioity Overnight Service delivery.

Even an eski packed well packed with ice has its limits on how much heat is can endure  - Artisa cannot take responsibility for product that gets too warm and spoils. 

Once dispatched, you will receive an email that includes a tracking details.

 Please use these details to know when to expect delivery so you can ensure someone will be there to receive your order.




 

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