Shipping

Artisa will pack and send your purchased cheese in chilled boxes to anywhere in Australia.

Sorry, we do not ship overseas.

We ship all online orders utilising Australia Post Express Post. The Australia Post Express Post network aims to deliver goods within 1 business day for most major cities, regional centres and even many rural areas. The majority of other areas fall within another day or two.

A pdf Estimator for the number of delivery days for domestic Australia Express Post can be found here

Orders are dispatched on Tuesdays. This is to ensure that where possible, you receive your goods in perfect condition - typically within just one to two days. 

Shipping costs:

Our standard shipping rate a flat rate of  $30.00 per order.  

We use Australia Post Express Post for delivery

All our Australian Post Express Post shipments of Artisa Cheese products are packed in a polystyrene eski.

We have found that the  cardboard outer packaging option we used to offer, while more eco-friendly that an eksi, could  not consistently guarantee sufficient insulation.

We now use the better insulating polysyrene Eski-pack. We have found that these when lined with  Techni-ice Ice sheets (which are reusable so don't throw them out!), supplemented with eco-friendly Tasmanian wood wool, provide sufficient physical  and temperature protection during a typical  24-48 hours Express Post delivery.

The Eski's higher price and  larger outside dimensions has required us to use the slighlty more expensive 5 kg Express Post Satchel option. 

Artisa continues its efforts in trying to find suitable eco-friendly and cost effective solutions for insulated packaging, given the constraints of Australia's demanding climate, vast geographical size and comparitively small population.

Please ensure someone will be available to receive your parcel and/or make arrangements for it not to be left out in the sun.  Even an eski has its limits on how much heat is can endure  - Artisa cannot take responsibility for product that gets too warm and spoils. 
Your package may arrive with the ice completely melted but the product still cool within. Please be assured that these cheeses will still be fine for consumption - simply pop them into the refrigerator until you're ready to enjoy eating them.


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